I cannot add my card to wallet

prudhvi162 Said:

"I cannot add my card to wallet"

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Thank you for the screenshot.

Troubleshooting Apple Wallet:

A. Start here: How to Add Apple Card to your Apple Devices - Apple Support

B. Log in with the Same Apple ID:

Are you logged into the same Apple ID that already has this card in it? If not, then it likely is not showing up.

No Success?

C. For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Birdblue4u2 Said:

“I am having the exact same issue when I try to add a card it just wants me to learn more. One of the reasons I’m trying to use this phone is so I can set up and use Apple Pay. Two days not cannot get it to work.”

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”Adding a Card” in a Loop:

Can you take a couple of screenshots

screenshots of before and after this submittal? Important: Leave out personal info by leading all off the spaces blank and by covering things (i.e. names) with things such as rectangles.

I am having the exact same problem when I try to add a card it just wants me to learn more. One of the reasons I’m trying to use this phone is so I can set up and use Apple Pay. Two days now cannot get it to work.