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F1 and F2 brightness keys on MacBook Pro OS 12

When I press F1 and F2 the brightness is locked. How do I unlock? Other F keys are working.

Posted on Jun 4, 2022 11:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 5, 2022 9:53 AM

LynnSClark wrote:

I have a MacBook Pro 14" 2021 and just updated to the latest Monterey 12.4. The model has the keyboard across the top with F1 F2 etc. (not the touchbar) and the F1 and F2 used to control brightness. I am not sure when they became locked but I think I inadvertently did something that caused this. I was hoping the update would fix it but it didn't. Thanks for any suggestions.



run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code for a hardware issue.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support




To trouble shoot further you can:

 

 —SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc. 


Login and test. Reboot  as normal and test.  Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a  reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 


 

 —Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support


  This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



3 replies
Question marked as Top-ranking reply

Jun 5, 2022 9:53 AM in response to LynnSClark

LynnSClark wrote:

I have a MacBook Pro 14" 2021 and just updated to the latest Monterey 12.4. The model has the keyboard across the top with F1 F2 etc. (not the touchbar) and the F1 and F2 used to control brightness. I am not sure when they became locked but I think I inadvertently did something that caused this. I was hoping the update would fix it but it didn't. Thanks for any suggestions.



run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code for a hardware issue.


Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support




To trouble shoot further you can:

 

 —SafeBoot How to use safe mode on your Mac - Apple Support


Takes a bit longer to get to the login screen, does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc. 


Login and test. Reboot  as normal and test.  Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a  reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode. 


 

 —Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support


  This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS



Jun 5, 2022 8:58 AM in response to LynnSClark

LynnSClark wrote:

F1 and F2 brightness keys on MacBook Pro OS 12

When I press F1 and F2 the brightness is locked. How do I unlock? Other F keys are working.


You do not mention what exact mac this is—


There are ~20 different MBP that can run macOS Monterey from 2015-2021, some Intel, some M1, some with touchbar, some without touchbar...



Old issue, new issue, what changed?


ref:

How to use the function keys on your Mac - Apple Support




You can always Call Customer Support (800) MY–APPLE (800–692–7753)


or on line Apple Support


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support






Jun 5, 2022 9:25 AM in response to leroydouglas

I have a MacBook Pro 14" 2021 and just updated to the latest Monterey 12.4. The model has the keyboard across the top with F1 F2 etc. (not the touchbar) and the F1 and F2 used to control brightness. I am not sure when they became locked but I think I inadvertently did something that caused this. I was hoping the update would fix it but it didn't. Thanks for any suggestions.

F1 and F2 brightness keys on MacBook Pro OS 12

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