I delete emails in the Apple Mail app and it keeps coming back

I delete emails in the Apple Mail app and it keeps coming back. Suggestions to fix this problem?


[Re-Titled by Moderator]

iPhone 13, iOS 15

Posted on Jun 5, 2022 8:13 AM

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Question marked as Top-ranking reply

Posted on Jun 6, 2022 9:48 AM

Hello HaileyBrenna,


For this issue, we'd recommend to check the behavior settings for your email. Depending on your email server, you can go into Settings > Mail > Choose the email address > Tap on Account > Advanced > Deleted Mailbox> You should see the option to be able to delete emails ON MY IPHONE or ON THE SERVER. You want to be able to delete the messages from you server. This option should have the emails deleted across your devices.


Let us know if this helps.


Best!


1 reply
Question marked as Top-ranking reply

Jun 6, 2022 9:48 AM in response to HaileyBrenna

Hello HaileyBrenna,


For this issue, we'd recommend to check the behavior settings for your email. Depending on your email server, you can go into Settings > Mail > Choose the email address > Tap on Account > Advanced > Deleted Mailbox> You should see the option to be able to delete emails ON MY IPHONE or ON THE SERVER. You want to be able to delete the messages from you server. This option should have the emails deleted across your devices.


Let us know if this helps.


Best!


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I delete emails in the Apple Mail app and it keeps coming back

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