I am not able to connect advent health for some reason when I go to log in it shows no records but I definitely have advent health account to link.


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Posted on Jun 5, 2022 9:54 AM

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Posted on Jun 6, 2022 9:06 AM

Hi garciaaxo,


We see you're getting a message that your health provider does not have any records for your account. Based on the resource you reviewed on how to View health records on your iPhone or iPod touch, you'll want to reach out to your health provider for assistance with this:


"After you add an institution, the Health app automatically updates your health records periodically. If there's an issue with your health records, contact your provider."


Best wishes.

1 reply
Question marked as Top-ranking reply

Jun 6, 2022 9:06 AM in response to garciaaxo

Hi garciaaxo,


We see you're getting a message that your health provider does not have any records for your account. Based on the resource you reviewed on how to View health records on your iPhone or iPod touch, you'll want to reach out to your health provider for assistance with this:


"After you add an institution, the Health app automatically updates your health records periodically. If there's an issue with your health records, contact your provider."


Best wishes.

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I am not able to connect advent health for some reason when I go to log in it shows no records but I definitely have advent health account to link.

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