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Level 1

5 points

My Face ID is not working

My FaceID in my phone is not working

iPhone XS Max, iOS 15

Posted on Jun 5, 2022 2:34 PM

Top-ranking reply

Level 9

56,179 points

Posted on Jun 5, 2022 2:38 PM

Face ID failure is a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

Click ▶︎ Start a Service Request. ⚛️

Need more help?

Click ▶︎ Check Repair Status.

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