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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I just dragged and dropped into Photos a set of photos from my Android to Photos on my Macbook Air and instead of importing them to Photos, they went to "PhotoPromises". I can't seem to find where that is or any information about what that is? I'm running Mac OS Monterey. When I do a search for "photo promises" on my mac - nothing comes up. Where did my pictures all go?
MacBook Air 13″, macOS 12.1
"File promises" are a feature of MacOS to support drag and drop. It is documented in the Developer documentation (Apple Developer Documentation)
The users should not be seeing the promises, only as an error message, if the recipient cannot handle them properly. Then the dragged file might remain in the paste board.
Are your photos still on the phone? Then try to transfer them again, one by one.
What is Photo Promises?
