iphone ios 15.5 update stuck on apple logo

How do I get the ios update to complete? this has taken my phone hostage all day. i can't get iTunes to recognize the device to complete update. I have tried to reboot dozens of times.

Very frustrated at this point...hours of trying to resolve.


iPhone 12 mini

Posted on Jun 5, 2022 9:41 PM

Reply
1 reply

Jun 5, 2022 11:53 PM in response to juliegrz

See this Apple article: If your computer doesn't recognize your iPhone, iPad, or iPod

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

 

Then try to do the update:

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

 

You need about 7 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone ios 15.5 update stuck on apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.