My AirPods case won't charge

Angelo47 Said:

"Air pods won’t charge: My case won’t charge. Best Buy is sending me to Apple support"

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Troubleshooting AirPods Charge:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Won’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

This is not Apple Support. We are just fellow Apple product users. To reach them, use the "Get Support" link in the upper right-hand side of this forum's web page.

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