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hi a am using MacBook pro for 3 month today when i was working suddenly my MacBook pro display going off and notworking. this is my display and little circle is my mouse and when work with touch pad in change position but doesn't show any color. does any body knows what happened on my MacBook?(display is darker and this picutre take in night and with night mode in my phone)
elsinaa wrote:
hi a am using MacBook pro for 3 month today when i was working suddenly my macbook pro display going off and notworking. this is my display and little circle is my mouse and when work with touch pad in change position but doesn't show any color. does any body knows what happennd on my macbook?
https://discussions.apple.com/content/attachment/6c51b4a9-5fea-4ec6-9c5d-acf089425cc2
You can try rebooting of course
You can try a safeboot and see if it comes back to life—
—SafeBoot How to use safe mode on your Mac - Apple Support
Login and test. Reboot as normal and test.
for hardware issues—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line Apple Support
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
elsinaa wrote:
hi a am using MacBook pro for 3 month today when i was working suddenly my macbook pro display going off and notworking. this is my display and little circle is my mouse and when work with touch pad in change position but doesn't show any color. does any body knows what happennd on my macbook?
https://discussions.apple.com/content/attachment/6c51b4a9-5fea-4ec6-9c5d-acf089425cc2
You can try rebooting of course
You can try a safeboot and see if it comes back to life—
—SafeBoot How to use safe mode on your Mac - Apple Support
Login and test. Reboot as normal and test.
for hardware issues—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line Apple Support
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
macbook pro 16 ( m1 pro) display problem
