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I didn't make any changes to my phone. One minute I was on my phone and after a few minutes when I went to open it, my phone wasn't recognizing the correct passcode. I don't have everything uploaded to my cloud and I am trying to find a solution to help me open up my phone without losing any data in the process. I also have a paired Macbook, and I'm wondering if there is a way to open my phone using my Macbook or any computer.
iPhone 13 Pro Max, iOS 15
The phone knows absolutely the correct passcode to unlock it and won’t accept anything else. If that isn’t the passcode that you think it is that’s unfortunate. The only option is to restore the phone to factory settings, and either sync your phone to iCloud if you previously synced it, or restore an iCloud or computer backup (or both).
If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
The phone knows absolutely the correct passcode to unlock it and won’t accept anything else. If that isn’t the passcode that you think it is that’s unfortunate. The only option is to restore the phone to factory settings, and either sync your phone to iCloud if you previously synced it, or restore an iCloud or computer backup (or both).
If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:
See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
Or watch this companion video ⬇️
After restoring the phone using one of the methods above you can restore your most recent backup.
Correct iPhone Passcode Doesn't Work
