Apple Watch SE shows incorrect amount of steps

Question

Level 1

4 points

Apple Watch SE shows incorrect amount of steps

I recently purchased a Apple Watch SE, we bought it mainly for the purpose of fitness and sports activities. We had a samsung galaxy watch before and the Apple Watch does not show the correct amount of steps and there is always a 2000-3000 steps difference between our samsung galaxy Watch and the Apple Watch. The Apple Watch always lags behind a few thousand steps. I followed all the steps mentioned in the community support website of Apple and nothing helps, so we are looking for suggestions from the Apple team

[Re-Titled by Moderator]

Apple Watch SE, watchOS 8

Posted on Jun 6, 2022 7:24 PM

Reply

Answer 1

javaliga

Level 10

120,763 points

Jun 6, 2022 8:14 PM in response to benchappa

This is a user-to-user forum. No one here (with VERY limited exceptions) works for Apple. If you already tried the "Make sure that you earn Move and Exercise credit" section in:

Get the most accurate measurements using your Apple Watch - Apple Support

and calibrated the watch:

Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

then use the 'Get Support' link at the top-right corner of this page to contact Apple.

Reply

Apple Watch SE shows incorrect amount of steps

Similar questions