Software update issue
Every time I maximise/ full screen when watching something since I updated my software it splits the screen diagonally and does this dual viewing thing
MacBook Air 11″, macOS 12.3
Every time I maximise/ full screen when watching something since I updated my software it splits the screen diagonally and does this dual viewing thing
MacBook Air 11″, macOS 12.3
Does this issue pertain to the Operating System High Sierra macOS 10.13 ( where this posing is appearing ) ?
Or does it relate to User Profile showing MacBook Air 11″, macOS 12.3 Monterey
Either way - from the provided description ( splits the screen diagonally and does this dual viewing thing " this is not normal
1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.
Does this issue pertain to the Operating System High Sierra macOS 10.13 ( where this posing is appearing ) ?
Or does it relate to User Profile showing MacBook Air 11″, macOS 12.3 Monterey
Either way - from the provided description ( splits the screen diagonally and does this dual viewing thing " this is not normal
1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.
5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.
6 - If after performing each of the above steps is the order that have been presents and still have issues - please advise for possible further assistance.
Software update issue