Brightness issue on M1 Pro Macbook Pro 16inch. Is this normal?

yourarnav wrote:

Tried it, but no dice. It's still the same. The display feels dull.

run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.

Use Apple Diagnostics to test your Mac

Use Apple Diagnostics to test your Mac - Apple Support

if no insight or resolve—

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

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Outside the USA

https://locate.apple.com/country

From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy: 

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

or

Call Customer Support  (800) MY–APPLE (800–692–7753)

or on line  Apple Support

or call  AppleCare Support at 1-800-APLCARE (800-275-2273)

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See a list of Apple phone numbers around the world.

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yourarnav wrote:

Hello everyone, the day I got the new M1 Pro Macbook 16. "I have noticed the issue of very low brightness. I have to have brightness at least 5 notches to reach a decent viewing brightness whereas the same thing was possible on my older Macbook Pro mid 2014 at like 2 notches of brightness. You can also see the difference between the new Apple Studio Display and the M1 Pro MBP both having brightness set at 5 notches in this picture below

https://discussions.apple.com/content/attachment/be4ed014-63e8-4e68-841c-77ac3f7af245

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Below is the same setup from my friend. She has the same 16" Macbook Pro and Apple Studio display. I told her to set the same brightness levels - 5 notches and her Macbook Pro if not more brighter is similar to Apple Studio display.

https://discussions.apple.com/content/attachment/5d1affd1-f336-4071-97ef-e2af26beb791

You can try

SafeBoot How to use safe mode on your Mac - Apple Support

login and test, reboot as normal and test.