Charging case charging backwards

I have a charging case for my iPhone 11 Pro Max. I’ve had it for a few months now and while it’s had a litany of issues, this one is the most unavoidable. I charge up both case and phone every night, but for the past couple of days, my case will stay at 100% while my phone battery dies within a few hours. It seems as if the phone is charging the case and not the case charging the phone. Any suggestions?


iPhone 11 Pro Max, iOS 15

Posted on Jun 7, 2022 1:57 PM

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Posted on Jun 7, 2022 2:39 PM

It sounds like the case is not making good contact with the iPhone. Try removing the iPhone form the case and reseat it. You might also try GENTLY cleaning the connectors.


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Charging case charging backwards

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