iPhone 12 freezing and dying

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HarleyTyree Said:

"iPhone 12 freezing and dying: This Is my second iPhone 12 in the last 2 years that randomly starts to freeze and die on me. There is nothing I can do to fix it the last phone I had apple replaced because it was under warranty but the new one isn’t? What can apple do to compensate for this?"

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Troubleshooting iPhone Power:

Contact Apple Support:

Out have a one-year, out-of-the-box, limited-warranty with this. So, if it has been less than a year since the purchase, then have them service it.

Apple Support Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through

What you can do...

Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support

II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support

III. A Few Apple Support Sites that May Help:

• iPhone Battery and Performance - Apple Support

• Charge and Monitor the iPhone Battery - Apple Support

• About the Battery Usage on your iPhone - Apple Support

• If your iPhone or iPod touch won't Charge -Apple Support

• About Optimized Battery Charging on your iPhone - Apple Support

• If you see "Your iPhone Battery may Need to be Serviced" - Apple Support

• Use Low Power Mode to Save Battery Life on your iPhone - Apple Support