Adobe Premiere/Photoshop Elements Slow

I have a 27" Retina 5k iMac (2020) with a 3.3 GHz 6-core Intel Core I5 processor, 32 GB 2667 MHz DDR4, AMD Radeon Pro 5300 4GB Graphics, and 500 GB internal HD.


I recently installed Adobe Premiere Elements and Photoshop 2022. According to the installation requirements, my machine should run them, but both application functions are choppy and slow with considerable lag times between commands and action. The videos play just fine once they start playing with no "bottleneck" effects. iMovie works as it should.


Is this a hardware issue? If so, what would need to be upgraded to fix. Better question, what would I need to upgrade to run Final Cut X? Once Final Cut 7 stopped being supported I decided not to upgrade, after the struggles with Adobe, thinking maybe I should.


Thanks,

iMac 27″, macOS 12.4

Posted on Jun 8, 2022 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2022 3:33 PM

Your hardware is fine. We can look for obvious issues if you do the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community



Similar questions

1 reply
Question marked as Top-ranking reply

Jun 8, 2022 3:33 PM in response to Charleswkrueger

Your hardware is fine. We can look for obvious issues if you do the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Adobe Premiere/Photoshop Elements Slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.