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Home App keep asking me to set up “Hey Siri” over and over

Why Home App keep asking me to set up “Hey Siri” over and over.

i got a mini pod and connected without any issues, however every time I want to stop playing music from Home App an screen with “set up Siri” appears again and again.

Anyone have any idea what could possibly be the issue and how to fix it.

I would greatly appreciate it any suggestions.

Thank you.




Windows, Windows 10

Posted on Jun 8, 2022 6:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2022 1:36 PM

Hey Lotus-Flower,


What happens if you go through to steps that appear on the screen? Does the alert appear again when using Siri with your HomePod? If so, be sure your iPhone and HomePod software are updated as that can resolve odd issues and installs important security updates:


Update your iPhone, iPad, or iPod touch - Apple Support

Update HomePod - Apple Support


After updating your devices, check to ensure all settings are in place and as expected for your HomePod. Those settings are found in the guide you recently reviewed here: Set up voice recognition on HomePod mini or HomePod - Apple Support


We also thought you would find this guide helpful: Play audio using Siri on HomePod - Apple Support


Let us know how it goes.


Take care!

Similar questions

4 replies
Question marked as Top-ranking reply

Jun 9, 2022 1:36 PM in response to Lotus-Flower

Hey Lotus-Flower,


What happens if you go through to steps that appear on the screen? Does the alert appear again when using Siri with your HomePod? If so, be sure your iPhone and HomePod software are updated as that can resolve odd issues and installs important security updates:


Update your iPhone, iPad, or iPod touch - Apple Support

Update HomePod - Apple Support


After updating your devices, check to ensure all settings are in place and as expected for your HomePod. Those settings are found in the guide you recently reviewed here: Set up voice recognition on HomePod mini or HomePod - Apple Support


We also thought you would find this guide helpful: Play audio using Siri on HomePod - Apple Support


Let us know how it goes.


Take care!

Jun 11, 2022 9:25 AM in response to Lotus-Flower

Hello Lotus-Flower,


Thanks for updating us with that information.


When you see the prompt to set up Siri, what happens you select "Continue" and work through the steps? You would want to make sure Siri has been set up completely in order to use the HomePod as you're looking to do.


If you complete the set-up process but see that Siri doesn't recognize you, check out the information below. You can also locate these details here: Set up voice recognition on HomePod mini or HomePod - Apple Support


If Siri doesn't recognize you

Siri might ask you who you are from time to time. You can respond with your name, or you can even begin a request by saying "Hey Siri, this is [your name]" or "Hey Siri, who am I?" If Siri calls you the wrong name, say "No, this is [your name]." Siri calls you by the name that you have set in your My Card. If you have the same name as someone else sharing your HomePod, you can change the name in your My Card to a nickname.  

If Siri doesn't recognize you after setup, try these steps. After each step, see if Siri recognizes you.

1. Reset Recognize My Voice: In the Home app, tap Home  in the upper-left corner, then tap Home Settings. Tap your name under People, then turn Recognize My Voice off then on. Wait a few minutes before trying Siri again.
 
2. Restart the iPhoneiPad, or iPod touch that you use with "Hey Siri."

3. Restart your HomePod mini or HomePod.

4. Set up "Hey Siri" again: On your iPhone, iPad, or iPod touch, go to Settings > Siri & Search, then turn Listen for "Hey Siri" off then on, and follow onscreen instructions to teach Siri your voice. 

5. On your iPhone, iPad, or iPod touch, go to Settings > Siri & Search, and make sure that it's set to the same language as your HomePod. 

If you have two Apple IDs in your home that have "Hey Siri" set up with the same voice, you might need to turn off Recognize My Voice on one account.


If you're still unable to clear this up, Contact Apple Support directly to look into this with you.


Have a great day!

Home App keep asking me to set up “Hey Siri” over and over

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