Unlock an Iphone 7 Plus

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Level 1

4 points

Unlock an Iphone 7 Plus

I called T-Mobile to unlock my Iphone 7 Plus and they said they did but I cannot insert a foreign Sim. It says it's not compatible. T-Mobile said to call Apple.

iPhone 7 Plus

Posted on Jun 9, 2022 7:55 AM

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Answer 1

Best reply

lobsterghost1

Level 10

140,650 points

Jun 9, 2022 8:24 AM in response to ionel32

Apple has nothing to do with cellular unlocks of iPhone. You need to get help from T-Mobile directly. Elevate it within T-Mobile if necessary.

Did you follow all the directions in this link --> How to unlock your iPhone for use with a different carrier - Apple Support

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Answer 2

Jun 9, 2022 8:25 AM in response to ionel32

What is the exact text of the error message you received?

Have you restored your device after T-Mobile unlocked it?

If you go to Settings->General->About->Carrier Lock what does it say?

Link-> How to unlock your iPhone for use with a different carrier - Apple Support

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Unlock an Iphone 7 Plus

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