Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 unable to use apps or power down

Do you have any advice on my iPhone 13 that's suddenly inoperable? I cannot open apps (call or text either) nor can I shut down. I even pressed vol up and vol down before holding down power button as someone suggested. Help! I want to be able to use my phone. Thanks for any ideas you have for me.

iPhone 13, iOS 15

Posted on Jun 9, 2022 1:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2022 3:28 PM

I did more researching and here's what finally worked. In very quick succession do as follows: 1. press Vol Up once, 2. press Vol Down once, and 3. hold down power button.

2 replies

Iphone 13 unable to use apps or power down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.