You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPad is showing the restore screen with the iTunes logo

my ipad is showing the restore screen with the iTunes logo and i can’t go to iTunes on my computer bc i don’t have a mac i need to get into my tablet……


[Re-Titled by Moderator]


iPad

Posted on Jun 10, 2022 10:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2022 3:13 AM

Your iPad must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

2 replies
Question marked as Top-ranking reply

Jun 11, 2022 3:13 AM in response to mh_arkansas

Your iPad must be restored:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


These support pages outline the available methods to restore an iPad - either from a backup, or to Factory Settings:

Restore your iPhone, iPad or iPod touch from a backup – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support

Restore all content to iPad from a backup - Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Jun 10, 2022 10:39 PM in response to mh_arkansas

mh_arkansas Said:

"I pad: my ipad is showing the restore screen with the iTunes logo and i can’t go to iTunes on my computer bc i don’t have a mac i need to get into my tablet……"

-------


Troubleshooting iPad with Apple Logo:


Use iTunes on a PC:

  1. Go here: If your iPad is Stuck On the Apple Logo - Apple Support
  2. Scroll to: If your iPad turns on but gets stuck during startup
  3. As it Reads: "on a PC, open iTunes."

My iPad is showing the restore screen with the iTunes logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.