You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music randomly plays when I remove AirPods

This issue has been an ongoing one for me. Occasionally — not always but just often enough to be a hassle — my iPhone starts playing Apple Music when I remove my AirPods Pro.


This started a number of years ago. At the time, I never even used Apple Music. One day, I said “Hey Siri, play some jazz.” And jazz music started playing via Apple Music. But ever since then, I’ll take out my AirPods after watching YouTube or playing a game or something, and then my phone starts playing jazz via Apple Music — an app I never intentionally use.


Recently I subscribed to Apple One, which includes Apple Music, and the frequency of the random playing has increased. I casually browsed Apple Music once, and now when I remove my AirPods, my phone starts playing random songs related to the ones I browsed through.


In short, I don’t want my phone to play ANYTHING after I take out my AirPods, much less random songs from an app I don’t actively use.

iPhone 13 Pro

Posted on Jun 11, 2022 5:41 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2022 9:13 AM

Add me to this club with the AirPod Pros.


I remove my Airpod(s) after making a phone call and Apple Music starts playing.


I remove one of my Airpods (in noise cancellation mode) while on a plane so I can hear the flight attendant, and Apple Music starts blaring in the other ear.


If it's a bug, fix it Apple. If there is a setting that could be changed, let us know. I suspect it's the former, however. It's incredibly annoying as it is.

Similar questions

113 replies

Nov 16, 2022 1:51 PM in response to Spek1

Happens with my AirPods 3rd generation and iPhone X.

Also as @Spec13 mentioned, it happens with AirPods 3rd generation and a 2016 MacBook Pro with macOS 12.6.


My theory is a bug in Apple Music misinterprets some handling of the AirPods as a play-now gesture.


Also as @Spek1 said, this bug only plays Apple Music no matter what had been playing (Outcast, Evercast, Dropbox, etc.)

Nov 22, 2022 10:54 AM in response to StudioGeek

hmm... this is interesting. i just clicked that off - will see if that removes the issue.


i have regular air pods (not pro), but same symptoms as all posting here. it's seemingly random too. I have tried to repeat (air pods in, end call/music, pull out airpods, put in case, close case ... 2-5 secs later is when the music --random-- starts up).


i'll report back if this makes it go away!

Nov 29, 2022 11:12 AM in response to Spek1

I do not subscribe to Apple Music, but it happens to me on the iPhone as well. Then it happened with Spotify on my laptop. There *seems* to be a correlation with either a. Holding the AirPod (or pods), which maybe makes the device think they are in my ears? Turning off autodetection might help, and b. Snapping the AirPod case shut. I'm being more attentive to soft close vs. hard close, but I notice that with a snap close, the music *always* starts. Siri overhearing something?

Nov 30, 2022 9:41 AM in response to Spek1

I recently upgraded to the 14 pro max from the 12 pro max and this didn’t use to happen. I had my air pod pros in for some work calls. Took them out and out then in the case and all of a sudden my iPhone just plays a random some from Apple Music. It’s annoying. I could have had a tenant in my office and that would be really unprofessional. This needs fixed apple especially since this is a brand new device and it’s completed updated to the most recent iOS version!

Dec 5, 2022 2:09 PM in response to Spek1

This has been a thorn in my side for a long time now. I’ve woken up my wife late at night a handful of times with this overly annoying bug, and that’s never a good thing. I usually remember to go off to the other end of the house to put my pods away now, like a Pavlovian dog, but I don’t always remember, and I’m super annoyed every time. Sometimes it plays whatever I listened to recently, but I’ve also had random songs that I would never listen to start blaring. Has apple really not addressed this even in the slightest? This is definitely a first world problem but an extremely annoying one, nonetheless. I’m considering giving up on AirPods, at least until they fix the problem.

Dec 5, 2022 2:46 PM in response to p3co

Correct. To the best of my knowledge Apple has not addressed this problem "even in the slightest."

It is a mystery to me why not especially since there are a lot of people who have expressed similar frustration / exasperation as your entertaining description!


Hopefully someone from Apple will read this and let us know why they have not made any attempts to figure this out....at least that we know of.



Dec 8, 2022 5:58 PM in response to Arthur266

I agree it's Gen3 only, never happened with Gen2. It does appear to be both iOS and OSX, b/c Music starts on my phone, and Spotify starts on my MBP, which would suggest that yes in fact it is an AirPods bug. The pattern that *seems* to be consistent, which leads to a possible hack:


When the AirPods have been in use -- phone call, podcast, whatever - and then I shut them in the case with an audible "click," the music always plays. It's interesting that I can't then repeat the effect by turning off the music and snapping them shut again - they have to be put to another use first. The sometimes-sucessful workaround is to close the case as gently as a feather in a light breeze. It doesn't *always* work ... maybe too heavy a feather? ... but if you're trying to put them away and close the case in the same room as your sleeping partner, whose patience with this irritation may just possibly be wearing a bit thin ... it's worth a try!

Dec 9, 2022 12:20 AM in response to steve from ladera

I also have to chime in because I hope we develop the largest thread ever for Apple to notice. In over 20 years of using apple products I’ve never seen them ignore a bug this annoying for that long.


my ossue is also that if you’renon a call and put one airpod pro in the case to charge, it will drop the call…anyone else? I find it absolutely frustrating that all these bugs hapen with a tool that is theoretically so amazong and easy to use (airpods pro). Hopefully it’s not something that’s now « fixed » with airpods pro gen 2.

Dec 16, 2022 2:53 PM in response to Steve Chavez

FYI, I texted with Apple support about the issue and got nowhere. They asked for all the specifics about my phone and AirPod model, serial numbers, iOS version etc. They said to reset my AirPods and they would stand by to see if that helped. This was after I told them several times that I can’t replicate the issue on demand. They wanted me to escalate the issue and speak to someone, but honestly I have not taken that step because I am sure it would be another waste of my time. I verified with them that they do monitor these forums, so they definitely know about the issue but are choosing not to address it for whatever reason. I’m guessing they have no idea how to solve the issue and are too embarrassed to admit that, and they think it would affect their bottom line. A little communication would go a long way! Just say you’re aware of the flaw and are working toward a resolution!


I will say the guy I was texting with was extremely polite, but there’s no reason he needed serial numbers, etc. It was a massive waste of my time. Needless to say it happened again the other night, and thankfully it didn’t wake up my wife that time!

Jan 5, 2023 10:35 AM in response to p3co

"...but there’s no reason he needed serial numbers, etc."

Not sure I agree with you on this. I do agree digging all that info up is annoying, but to escalate an issue to engineering one of the first things they will want to look at is for potential Apps/driver/equipment firmware version/etc compatibility issues. Its just how the troubleshooting process needs to run in order for them to eliminate possible points of failure.


BTW, I don't work for Apple...I just know how deep tech problems are solved.


I also have this problem on my MacBook Pro M1 Max/Ventura. Its really, really annoying and happens almost every time I take off my Airpod Max Headphones. Music launches and starts playing at full volume some random song in my library.

Cheers

Jan 12, 2023 1:02 PM in response to Spek1

This has been driving me insane- about every other time I put my Airpods away, Apple Music starts playing "Fireflies" by Owl City out loud on my phone. First of all, I don't even use Apple Music and secondly, I hate this song! I have an iPhone 14 Pro and the new AirPods 3. What the heck is going on?


Good thing I found a solution: I deleted Apple Music. I hope and pray that everyone who has this problem does the same.


Josh

Apple Music randomly plays when I remove AirPods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.