You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When trying to restore Him pod error :The HomePod software update server could not be contacted. An unknown error occurred (-39).

Hello


I removed two (stereo paired) home pods from my home app because it was reporting that they were not responding, so following apples steps here Reset HomePod – Apple Support (UK)


All have been unsuccessful so I am on the final step which is to unplug and plug them into my mac


When I click the restore HomePod I get the error:


"The HomePod software update server could not be contacted. An unknown error occurred (-39)."


Anyone know how to resolve this




Posted on Jun 11, 2022 5:43 AM

Reply
5 replies

When trying to restore Him pod error :The HomePod software update server could not be contacted. An unknown error occurred (-39).

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.