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I cannot login to Netflix on my Mac - message "problem loading page"

Netflix will not load on Mac

MacBook Air 11″, macOS 12.4

Posted on Jun 11, 2022 9:15 AM

Reply
Question marked as Best reply

Posted on Jun 11, 2022 10:03 AM

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.


Understand, we are all working Remotely from all around the world. Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.

3 replies
Question marked as Best reply

Jun 11, 2022 10:03 AM in response to Worldpro

1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


4 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


5 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


6 - If after performing each of the above steps is the order that have been presents  and still have issues - please advise for possible further assistance.


Understand, we are all working Remotely from all around the world. Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.

I cannot login to Netflix on my Mac - message "problem loading page"

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