Apple Music ID

Hi kristo211,

If you're unsure of what the answers are to your security questions, you can try to answer them again. You may also be able to use the iForgot website for additional steps to help fix this. Here's how to get help with your security questions:

1. Go to iforgot.apple.com.

2. Enter your Apple ID, then select Continue.

3. Choose the option to reset your security questions, then select Continue.

4. Enter your Apple ID password, then select Continue. 

5. Follow the onscreen steps to verify your identity. The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time.

6. Choose new security questions and answers and select Continue. See our tips for choosing security questions and keeping your account secure. 

This information is from If you forgot the answers to your Apple ID security questions.

Cheers.

Hello kristo211,

Thanks for the additional information. Please reach out to support for further assistance with your Apple ID account here: Get Support

Take care