Apple Event: May 7th at 7 am PT
I have been unable to log in to my Apple ID or iCloud on my new 13 pro max. It sends me into a loop of never ending password requests & 2 step verification, I can log in fine on other devices so it’s not a password issue. Anyone else had this problem and know how to resolve before I have to visit a store? TIA
iPhone 13 Pro Max
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch *
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from the backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch *
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from the backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
Contact Customer Support by phone or chat:
13 Pro Max
