Camera portrait stuck on zoom 3x
Why is my iPhone camera stuck on 3x during portrait mode? It was not like this before and I’ve tried to reset my iPhone and nothing happens neither restarting ,anyone with the same issue ?
User profile for user:
chuckbl
User level:
Community Specialist
Hello Moomari,
Let's start by making sure that your iPhone is all up to date using the steps below:
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see two software update options available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
You can also find those steps in this resource: Update your iPhone, iPad, or iPod touch - Apple Support
The additional steps from this article may also help: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support
Should that behavior still persist, you'll want to reach out to Apple Support so they can look into this further: Contact - Official Apple Support
Take care.