Why does my iPhone 12 say I am offline
My iPhone 12 keeps saying I am ‘offline’ when I am away from home. Can’t use Spotify or Facebook or other services
iPhone 12
My iPhone 12 keeps saying I am ‘offline’ when I am away from home. Can’t use Spotify or Facebook or other services
iPhone 12
It appears that you lose the internet connection when you are not connected to a Wi-Fi Network. Your cellular service appears to be an issue.
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Contact your carrier and ensure that you have an active cellular service on your iPhone.
Axel F.
It appears that you lose the internet connection when you are not connected to a Wi-Fi Network. Your cellular service appears to be an issue.
(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
(2) If the above does not work then - Contact your carrier and ensure that you have an active cellular service on your iPhone.
Axel F.
Thanks Axel however it did not work….. when I pressed and held right side button for over a minute nothing happened… phone did not turn off and Apple did not appear.
must be a cellular issue I will check my carrier tomorrow
thanks for trying
jen
Why does my iPhone 12 say I am offline