You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Transfer iPhone 8 to IPhone 7. Update stuck.

Hello everyone, i recently smashed my iPhone 8 screen and my Dad gave me his old iPhone 7. I get as far as transferring, but as soon I update to iOS 15 it just doesn’t go any further.

i thought it was because dads iPhone 7 only has 32gb memory, but I’m only using 24gb on my iPhone 8. I’ve reset the phone 3 times and again the same thing, it just can’t get past the latest update.

any help gratefully recieved.

cheers

helina

iPhone 6, iOS 12

Posted on Jun 12, 2022 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2022 10:11 AM

If there's not enough space to update

If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage. Learn more about the space your apps and content use.


If your iPhone, iPad, or iPod touch won't update - Apple Support

3 replies
Question marked as Top-ranking reply

Jun 12, 2022 10:11 AM in response to helina144

If there's not enough space to update

If you can't connect your device to your computer, you can make room for the update by removing content and apps on your device that you don't use. Go to Settings > General > [Device name] Storage. Learn more about the space your apps and content use.


If your iPhone, iPad, or iPod touch won't update - Apple Support

Transfer iPhone 8 to IPhone 7. Update stuck.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.