iPhone 11 Pro will not turn on, black screen

My iPhone 11 Pro will not turn on, the screen is fully black. I tried the volume up, down and power button and it won't turn on. However, I am still getting and hearing the notifications on my phone even though I can't see them. And, still getting notifications from my Apple Watch as if my phone is on and unlocked. What can I do? Thanks in advance!

iPhone 11 Pro, iOS 15

Posted on Jun 13, 2022 7:03 AM

Reply
1 reply

Jun 13, 2022 7:11 AM in response to jacandcheese22

Follow these steps, testing after each step:


If that didn’t work, get expert service and support at the Genius Bar.



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

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iPhone 11 Pro will not turn on, black screen

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