photo quality

Question

giean240 Author

Level 1

4 points

photo quality

what is wrong with my camera and iphone 13 pro max it goes dim from time to

time and took and this grid

iPad mini, iOS 12

Posted on Jun 13, 2022 7:41 AM

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Answer 1

giantcat

Community Specialist

Jun 14, 2022 9:01 AM in response to giean240

Hi giean240,

Welcome to Apple Support Communities, we're glad to assist. Does a restart cause any change ? What is your iOS model and iOS version? You can find this at Settings > General > About > Version.

Let us know.

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Answer 2

Lee_ms

Community Specialist

Jun 15, 2022 6:20 AM in response to giean240

giean240,

Do you notice anything on your camera lens? Is there a case on the device? If so does the issue persist if you remove it? Does this happen on all 3 cameras on your iPhone? We look forward to hearing back from you.

Take care.

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Answer 3

giean240 Author

Level 1

4 points

Jun 14, 2022 12:42 PM in response to giantcat

version 15.5 may automatic dim is off i dont know why its dimming and that picture taken was weird

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Answer 4

giean240 Author

Level 1

4 points

Jun 15, 2022 8:42 AM in response to Lee_ms

no nothing on the lens and yes theres a case but it only happened one time only the pucture i sent you. also what is wrong with the dimming? im not on battery saving node and auto dimming mode.

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Answer 5

SnickZ.

Community Specialist

Jun 15, 2022 8:50 AM in response to giean240

Thanks for getting back to us, giean240. It’s appreciated.

Get Support -- At this point, we’d like you to reach out to Apple Support.

All the best.

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photo quality

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