Email icon not working on iPhone

Hello e7Tqr4,

Thanks for the additional information.

Have you tried restarting your iPhone? If yes, does it temporarily fix the issue or does it not fix the issue at all?

Restart your iPhone

We'd also like to provide an article that will help troubleshoot the app. Follow the steps in the article.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

Let us know the results.

Hi there e7Tqr4,

We'll need to learn more to see how we can help with your iPhone. Could you clarify what you mean when you say the email icon isn't working? Are you unable to open the Mail app or a third-party email app on your iPhone? Are you unable to send or receive email?

Which iPhone do you have and which iOS version is listed in Settings > General > About? When you say the passes and ID aren't recognized, what do you mean exactly? Are you seeing any error messages?

Please send over a detailed description of the issue, and we'll take a closer look from there.

Cheers.

Thanks for the reply!

If you've taken all of the steps in those resources, you'll want to Contact Apple Support since this is a native Apple application.

All the best.