CarPlay Apple Music App Freezes When I Turn On The 'Sync Library' Option

Hi, I'd really appreciate some assistance please...


When I turn on the 'Sync Library' option in Apple Music via Apple CarPlay, the app stops working & freezes (see photo).

All the other apps work fine in CarPlay, it's just the Music app that freezes.

The Music app works OK on the phone with the 'Sync Library' option turned on when not connected to my car, it's just on Apple CarPlay that the Music app stores working.

I'm using an iPhone 13 Pro Max & connecting via genuine Apple cable, the iOS is the latest version as is my car's software.


My vehicle is a Range Rover Evoque HSE Dynamic - Late 2017 '67' Registration Model. I've also seen someone on these forums with this exact same problem who has a BMW 5 Series g30 2017 iDrive 6, so the issue is with CarPlay rather than Land Rover or BMW.


JLR main dealer can't fix it, so any help or suggestions gratefully received - Thanks 👍🏻


iPhone 13 Pro Max

Posted on Jun 14, 2022 1:49 AM

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CarPlay Apple Music App Freezes When I Turn On The 'Sync Library' Option

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