App Store not loading

Hi 1814skad,

Welcome to the Apple Community.

Wondering if you receive error messages that may help solve the issues

and

if you are able to connect to the Internet ok, (ie: for other purposes) from your iPad

and, if not,

whether you have checked with your Internet provider.

If your iPad model permits, updating to the newest compatible version may be worthwhile.

(Outdated software sometimes causes issues.)

Also, you might want to check that you have enough free storage space for your iPad to operate smoothly.

(NB It's good practice to back-up all your data before updating iOS, or deleting anything to make space.)

Apple Support has articles online (links below) that may or may not help.

How to check the storage on your iPhone, iPad, and iPod touch - Apple Support

How to: Update your iPhone, iPad, or iPod touch - Apple Support (

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Re: Network / Internet issue ?

If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support

Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support

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Re: YouTube not loading:

If Safari isn't loading websites or quits on your iPhone, iPad, or iPod touch - Apple Support

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

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Re: App Store not loading

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

If you can’t download or update apps on your iPhone or iPad – Apple Support

If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

How to Get apps in the App Store on iPad – Apple Support

Hope something here is helpful in troubleshooting.

All the best :-)

1814skad Said:

"App Store not loading: My YouTube and App Store is not loading."

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Reset the Home Screen Layout:

If widgets are not working as they should or have gone missing somehow, then you need to reset the Home Screen Layout...

Go Here: Move and Organize Apps on iPhone - Apple Support

You'd have to add back all the widgets that you can recall being back on there. So, write down what is currently on the Home Screen.

Scroll to: Reset the Home Screen and Apps to their Original Layout

1. Go to: Settings
2. Tap: General
3. Tap: Reset
4. Tap: Reset Home Screen Layout
5. Then... Add the apps back