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malware on my laptop

my bank wants me to check for malware after my account was hacked. What is the best solution for this.

MacBook Pro (2020 and later)

Posted on Jun 14, 2022 7:47 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2022 8:03 AM

bentfrog wrote:

my bank wants me to check for malware after my account was hacked. What is the best solution for this.


If you suspect you have installed adware/malware:


>System Preferences>Profiles click into it and then remove all the suspicious things from the list. (This Preference pane will not be present if no profiles found.)


also Verify you are not using SOCKS proxy:

>System Preferences>Networks>Advanced>Proxy uncheck the box


Adware/malware launch daemons can set SOCKS proxies without user participation.

(SOCKS is an Internet protocol that exchanges network packets between a client and server through a proxy server.)


Adware Removal Guide—Manual removal of : http://www.thesafemac.com/arg-identification/

or

Try running this trusted utility https://www.malwarebytes.com/mac/




Recognize and avoid phishing messages, phony support calls ...



Effective defenses against malware and other threats… - Apple Community

Effective defenses against malware and ot… - Apple Community



2 replies
Question marked as Top-ranking reply

Jun 14, 2022 8:03 AM in response to bentfrog

bentfrog wrote:

my bank wants me to check for malware after my account was hacked. What is the best solution for this.


If you suspect you have installed adware/malware:


>System Preferences>Profiles click into it and then remove all the suspicious things from the list. (This Preference pane will not be present if no profiles found.)


also Verify you are not using SOCKS proxy:

>System Preferences>Networks>Advanced>Proxy uncheck the box


Adware/malware launch daemons can set SOCKS proxies without user participation.

(SOCKS is an Internet protocol that exchanges network packets between a client and server through a proxy server.)


Adware Removal Guide—Manual removal of : http://www.thesafemac.com/arg-identification/

or

Try running this trusted utility https://www.malwarebytes.com/mac/




Recognize and avoid phishing messages, phony support calls ...



Effective defenses against malware and other threats… - Apple Community

Effective defenses against malware and ot… - Apple Community



malware on my laptop

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