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Purple tint on my camera

Hi i got issue about the camera, when im in camera application with 0.5x or 1x zoom all the view is purple like it have something wrong with my cameras. I've searched how to fix it and it showed me the issue is caused by bad heat insulation of the camera sensor from the rest of the phone.

I have to return this phone to the apple store?

or i can walk-in to the store and told them my issue because i already have limited warranty, it expired on October 2022

iPhone 13 Pro Max, iOS 15

Posted on Jun 15, 2022 3:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2022 4:57 AM

Hello,

Yes, any Apple location should be able to examine phone and determine if there is a problem:

Find Locations

However, it might save time id you have a genius bar appointment:

Genius Bar Reservation and Apple Support Options - Apple

Good luck.

1 reply

Purple tint on my camera

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