Trying to unlock an 'unavailable' locked iPhone, but I don't have iTunes on my Mac

dav-jackson wrote:

hi Lawrence, and thanks for the reply..

The issue I'm facing is when trying to unlock an 'unavailable' locked iphone.. since I don't have itunes on my mac- I'm having a hard time to restore\reinstall the OS..

I tried many tutorial online- can't use 'find my iphone' since the phone wasn't registered before it was locked

any chance you have experience\know with my scenario?

You don’t need and can’t use iTunes on Catalina or later, as it doesn’t exist. Instead you use Finder. And if you have 15.2 or later you don’t need a computer at all.

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️

After restoring the phone using one of the methods above you can restore your most recent backup.

I’ve been using Monterey 12.4 with no problems at all. What problem are you encountering? Note that Monterey does not have iTunes, it has been unbundled into separate functions; Music, TV and Podcasts. In addition, syncing iOS devices has been moved to Finder.