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Update failing

Hello. My phone keeps failing to update because it says I’m no longer connected to the internet but the internet connection is fine. I tried going to storage and deleting the update but it does not help. I can’t tell if the update is deleted because it remains the same. Any idea what the problem could be? Thanks.

Posted on Jun 15, 2022 9:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2022 10:10 PM

CDWZZ Said:

"Update failing: Hello. My phone keeps failing to update because it says I’m no longer connected to the internet but the internet connection is fine. I tried going to storage and deleting the update but it does not help. I can’t tell if the update is deleted because it remains the same. Any idea what the problem could be? Thanks."

-------


Updating an iPhone:

Update using a computer:


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Use my User Tip:  Update your iPhone Using a Computer - User Tip

1 reply
Question marked as Top-ranking reply

Jun 15, 2022 10:10 PM in response to CDWZZ

CDWZZ Said:

"Update failing: Hello. My phone keeps failing to update because it says I’m no longer connected to the internet but the internet connection is fine. I tried going to storage and deleting the update but it does not help. I can’t tell if the update is deleted because it remains the same. Any idea what the problem could be? Thanks."

-------


Updating an iPhone:

Update using a computer:


1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update


then...


2. Proceed with the Update:

Use my User Tip:  Update your iPhone Using a Computer - User Tip

Update failing

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