Magic keyboard misbehaving
I can’t type a sentence without it doing something weird! Goes to the Home Screen, emojis or the shortcuts list. I’ve already reset the settings, shut down and restarted. What else should I do?
iPad Pro, iPadOS 15
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Best reply
Something doesn’t sound at right - but your description doesn’t pinpoint a specific behavioural issues.
Separate the iPad and Keyboard - and carefully/gently clean the smart connector contacts on both the iPad and keyboard with a soft pencil eraser. Ensure that the contacts are dirt and dust free - and all debris from the eraser have been removed - before reconnecting the two. Once reconnected, you can re-test.
This support page may be helpful:
If you continue to experience difficulties, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Magic Keyboard:
