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MacBook Pro 13" keyboard wearing down

Hi everyone!

Some days ago I noticed that my Macbook Pro (bought at 2 December 2021) has worn buttons a bit, at corners.

All buttons except this - looks great, more over this 3 not in regular usage. Take a look at buttons ";,l"


Any idea if this warranty scenario?

MacBook Pro (2020 and later)

Posted on Jun 16, 2022 7:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2022 7:28 AM

Kartmazov wrote:

Hi everyone!
Some days ago I noticed that my Macbook Pro (bought at 2 December 2021) has worn buttons a bit, at corners.
All buttons except this - looks great, more over this 3 not in regular usage. Take a look at buttons ";,l"

Any idea if this warranty scenario?



You will have to take it in if you are questioning Hardware...


it looks like normal wear, if you are not happy with it talk to Apple or AASP.


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

https://locate.apple.com/country



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support





submit your Apple Feedback Product Feedback - Apple



1 reply
Question marked as Top-ranking reply

Jun 16, 2022 7:28 AM in response to Kartmazov

Kartmazov wrote:

Hi everyone!
Some days ago I noticed that my Macbook Pro (bought at 2 December 2021) has worn buttons a bit, at corners.
All buttons except this - looks great, more over this 3 not in regular usage. Take a look at buttons ";,l"

Any idea if this warranty scenario?



You will have to take it in if you are questioning Hardware...


it looks like normal wear, if you are not happy with it talk to Apple or AASP.


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

https://locate.apple.com/country



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line Apple Support

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support





submit your Apple Feedback Product Feedback - Apple



MacBook Pro 13" keyboard wearing down

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