Unable to sync between my MacBook Pro and iPhone XR

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leonida256 Author

Level 1

4 points

Unable to sync between my MacBook Pro and iPhone XR

I have a Mac book pro and an IPhone XR I want to Sync them but the Mac book says “

the device doesnot have the necessary services”

[Re-Titled by Moderator]

iPhone XR, iOS 15

Posted on Jun 18, 2022 9:26 AM

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Answer 1

Top-ranking reply

Bob Timmons

Community+ 2024

Level 10

168,722 points

Jun 18, 2022 9:51 AM in response to leonida256

Bluetooth will not work. You will need the correct type of cable for your phone and computer.

Take both the MacBook Pro and iPhone to an Apple Store or a Best Buy Store if you are not sure which cable to use.

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Answer 2

Jun 18, 2022 9:29 AM in response to leonida256

Start here→Sync your iPhone, iPad, or iPod touch using your computer using USB - Apple Support and report any error messages or problems that occur. And let us know your Mac model and Mac OS version, as well as your iOS version.

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Answer 3

Jun 18, 2022 10:04 AM in response to leonida256

If your Mac is more than 2 years old you need a USB-A to Lightning cable. If it has an M1 chip it needs a USB-C to Lightning cable. Both are standard cables and available everywhere from electronic retailers, Amazon, even supermarkets and convenience stores.

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Answer 4

leonida256 Author

Level 1

4 points

Jun 18, 2022 9:32 AM in response to Lawrence Finch

My Mac book can’t connect using USB as the cables are different

the only

way I can connect is via blue tooth

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Unable to sync between my MacBook Pro and iPhone XR

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