You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sxbxx__ Author

Level 1

8 points

The top part of my iPhone is unresponsive to my touch

I cannot access the control centre on my XR nor can I swipe down on any notifications I receive. Any app that I am on, icons situated at the top of my screen will not respond to my touch yet everything else works. I have tried force restarting my phone, but nothing helped. What do I do to solve the issue?

iPhone XR, iOS 15

Posted on Jun 18, 2022 3:09 PM

Top-ranking reply

Smilin-Brian

Level 9

56,149 points

Posted on Jun 18, 2022 3:27 PM

If your screen is too sensitive or responds intermittently to touch:

Restart your iPhone or iPad.
Make sure that your screen is clean and free of any debris or water.
Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
Remove any cases or screen protectors.

If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, contact Apple Support. 

View in context

The top part of my iPhone is unresponsive to my touch

Similar questions