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Face ID on my iPhone has been disabled

Face ID problem?


[Re-Titled by Moderator]


iPhone XS, iOS 15

Posted on Jun 19, 2022 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2022 2:50 AM

disable my Face ID please on my Face ID

5 replies

Jun 19, 2022 7:29 AM in response to amirhosain96

According to Apple:

Using diagnostics available in iOS 14.6 or later, Apple has detected an issue with your TrueDepth camera that might cause it to not function as expected. The TrueDepth camera contains lasers, which might be disabled for safety reasons if the device malfunctions or is damaged. This won't prevent you from using your iPhone or iPad, but until your iPhone or iPad is updated or serviced, you might not be able to use Face ID, Animoji, Memoji, and some other features that use the front camera.


As a result, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

Face ID on my iPhone has been disabled

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