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Resetting screen time passcode does not work

I forgot my screen time passcode and I tried resetting it using my apple id but even with the correct email and password, my phone considers the log in as a failed attempt. I also tried to reset all my settings but it asked for my screen time passcode so that did not work as well. I'm thinking of completely resetting my phone but I'm just worried I'm going to miss one file or photo and won't be able to bring it back if I did a complete reset.

iPhone SE, iOS 15

Posted on Jun 19, 2022 12:55 PM

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Question marked as Top-ranking reply

Posted on Jun 19, 2022 12:57 PM

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.


If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Jun 19, 2022 12:57 PM in response to Risrisris

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.


If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

Resetting screen time passcode does not work

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