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My 5th gen wifi model won’t connect to any of my home wifi networks. I get the spinning wheel next to the network name but no check mark to show it’s connected. I know it’s not my home network. Since it won’t connect to wifi, I can’t turn off Find my iPhone to attempt a complete restore. Here’s what I’ve tried:
Forget network then reconnect
Turn off wifi and turn on again
Reset network settings
Reset all settings
Forced reset
Any other suggestions?
Whilst acknowledging that you may have already seen this document, start here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
…and here:
Recommended settings for Wi-Fi routers and access points - Apple Support
If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
Whilst acknowledging that you may have already seen this document, start here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
…and here:
Recommended settings for Wi-Fi routers and access points - Apple Support
If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your iPhone hotspot - or the WiFi network to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
DandM2719 wrote:
I know it’s not my home network.
What is it, then? Some stranger’s network that you are not authorized to access?
Your iPad won’t connect … to what exactly?
It won’t connect to any of my home wifi networks
I have already found this article and tried all of these options. None worked
DandM2719 wrote:
I have already found this article and tried all of these options.
Excellent.
What did Apple Support tell you when you contacted them?
iPad wont connect to wifi
