I can't hear the caller when I answer the phone with Airpod#2. (Airpod#1 works fine).

I love airpods because they are far superior to my hearing aids for Live Listen,

I like airpods so much that I bought a second pair (AirPod#2) as backup in case the battery runs down.

I sometimes had problems where the audio for Airpod#2 was zero so I could not hear the caller.. Forgetting the device would fix the problem but it would reoccur within a month and I would need to "forget" the airpod again.

After several months, I recently figured out part of the problem: it turns out that AirPods permanently remembers their volume setting, so answering the phone with Airpod#2 might get volume 0 while answering with Airpod#1 might get volume 5.

The problem's root cause is that Airpod#2 volume would sometimes be set to ZERO/OFF even though I never do that intentionally. Does anybody know how that might happen?

rberke (aka UncleBob)

By the way, now that I understand the problem, I simply push the top volume button on the left edge of my Iphone SE 2020, but my previous solution of "Forgetting" the device accomplished the same thing.