I’m trying to activate Apple Arcade thru Verizon but my Face ID on my iPhone 11 won’t work. I’m hoping this will help!

I’m trying to activate Apple Arcade thru Verizon but my Face ID on my iPhone 11 won’t work. I’m hoping this will help!

iPhone 11, iOS 15

Posted on Jun 19, 2022 4:48 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2022 11:00 AM

Hello EezeePeezee22,


If your Face ID isn't working as expected, check out the following resource for some troubleshooting steps that should help: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you're still unable to use your Face ID, you should be able to use the login username or email and password for activate the Apple Arcade.


Additionally, you should have your iPhone inspected. Apple - Find Locations - Location Selector


Thanks for using Apple Support Communities. Have a good one!


1 reply
Question marked as Top-ranking reply

Jun 20, 2022 11:00 AM in response to EezeePeezee22

Hello EezeePeezee22,


If your Face ID isn't working as expected, check out the following resource for some troubleshooting steps that should help: If Face ID isn't working on your iPhone or iPad Pro - Apple Support


If you're still unable to use your Face ID, you should be able to use the login username or email and password for activate the Apple Arcade.


Additionally, you should have your iPhone inspected. Apple - Find Locations - Location Selector


Thanks for using Apple Support Communities. Have a good one!


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I’m trying to activate Apple Arcade thru Verizon but my Face ID on my iPhone 11 won’t work. I’m hoping this will help!

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