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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My mac book pro fell. since then it was not opening and suddenly yesterday night it opened but when I unplugged the charger it shut down? is their any possiblity that their is any plug disconnect when mac-book fell
MacBook Pro with Touch Bar
It is possible with some models, but unlikely with other models. Besides a possible loose connection, the fall may have cracked a circuit connection, or perhaps it damaged the battery. You should have Apple or an Apple Authorized Service Provider examine the laptop.
It is possible with some models, but unlikely with other models. Besides a possible loose connection, the fall may have cracked a circuit connection, or perhaps it damaged the battery. You should have Apple or an Apple Authorized Service Provider examine the laptop.
Physical damage needs to be evaluated by Apple hands on.
charger was damaged
My mac book pro fell. since then it was not opening and suddenly yesterday night it opened but when I unplugged the charger it shut down
