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Mic/Speaker problems after updating to 15.5

Ok, here is an odd problem. After updating to iOS 15.5 my microphone and speaker stopped working. People would call me, but I could not hear them, neither could they hear me. All iOS apps would not send audio to the speaker, however YouTube would and other 3rd party apps would play fine, but none had access to the microphone. The microphone icon was greyed out during calls and ion the video player.


Then, I did the hard-reset/forced restart thing, and then the speaker worked with iOS and 3rd party apps, but none had access to the microphone.


Then, I did the hard-reset thing again, but now the mic worked, but the speaker was "offline". I could now record a voice memo, see the mic picked up my voice, but when playing back, nothing..


Then, I hard-reset again, and now it was reversed. The mic was off, but the speaker now worked and I could head the previously recorded memo?!?!?!?!?


When the speaker worked and the mic was off, the record button would not function when trying to record a voice memo..


I have tried recording video with both cameras/mics, but nothing..no audio..


I have tried resetting the phone completely. deleting settings and apps..


Nothing..


Any sugestions?



iPhone 7, iOS 15

Posted on Jun 20, 2022 7:47 AM

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Question marked as Best reply

Posted on Jun 20, 2022 2:50 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Similar questions

2 replies
Question marked as Best reply

Jun 20, 2022 2:50 PM in response to Søren75

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Mic/Speaker problems after updating to 15.5

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