How to go about fixing an iPhone 12 Pro that has damage to Wifi and Bluetooth hardware?

Hi everyone, so I have an iPhone 12 Pro that has the rear basically totalled... I've dropped it a lot of times, which has lead to wifi and bluetooth connection issues. To sum up, my wifi would disconnect then reconnect instantly, and this would happen randomly. It could be once every 5 or 10 minutes, or it can happen multiple times in a minute. My airpods would disconnect then reconnect whenever I am not playing music, and again it would happen randomly.


I think I'm going to tough it out and leave the phone as is because it's really more of an annoying issue than a major one. But if I were to get the phone completely fixed, would an Apple store replace/fix the the internal hardware that is causing the wifi/bluetooth issues? Such as the wifi antenna? Or would I have to get the entire motherboard replaced? Would the store even attempt to fix it or would they just tell me that I would need to buy a new phone?


Thanks for any information about this.

iPhone 12 Pro, iOS 15

Posted on Jun 20, 2022 1:42 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2022 1:50 PM

They will not "fix" your iPhone they will replace the unit you give them with a Service Replacement Unit. If you click on the link I provided it will explain it and show that in your case it will cost $549 USD. The replacement phone will have a 90 day warranty or the remainder of the warranty on your phone, whichever is longer.

Similar questions

3 replies
Question marked as Top-ranking reply

Jun 20, 2022 1:50 PM in response to coconut_coffee

They will not "fix" your iPhone they will replace the unit you give them with a Service Replacement Unit. If you click on the link I provided it will explain it and show that in your case it will cost $549 USD. The replacement phone will have a 90 day warranty or the remainder of the warranty on your phone, whichever is longer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to go about fixing an iPhone 12 Pro that has damage to Wifi and Bluetooth hardware?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.