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can i exchange my damaged i phone 13?

can i exchange my damaged i phone 13?

iPhone 13, iOS 15

Posted on Jun 20, 2022 11:48 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2022 12:04 AM

Accidental events are not covered by standard warranty, unless you subscribed (within 60 days from the date of purchase) to an AppleCare Plus Protection Plan).


Other types of "damages" (i.e. manufacturer's defects) require an investigation at an Apple Store or Authorized Service Provider.

Apple Technicians will judge and give you all the available options.

Regards

Giulio

4 replies
Question marked as Top-ranking reply

Jun 21, 2022 12:04 AM in response to selvinpilo

Accidental events are not covered by standard warranty, unless you subscribed (within 60 days from the date of purchase) to an AppleCare Plus Protection Plan).


Other types of "damages" (i.e. manufacturer's defects) require an investigation at an Apple Store or Authorized Service Provider.

Apple Technicians will judge and give you all the available options.

Regards

Giulio

can i exchange my damaged i phone 13?

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